AnyDesk is primarily used to remote control a desktop and provide technical support. Thanks to the AnyDesk app that’s available on iOS, iPhone and iPad owners can share their screen securely with other AnyDesk users within a matter of seconds. TeamViewer lets you establish a connection to any PC or server within just a few.
Our review of the best remote access solution for macOS and iOS may be a bit dated right now, but the pick likely hasn’t changed: Screens VNC is still as rock solid and as beautiful as ever before. In fact, Screens for iOS was just updated to properly support the new cursor support on the iPad, making for what should be an excellent experience zipping around on your Mac through your iPad.
I do admit, however, that I haven’t had as much luck with Screens as I’d personally like. I have a home Eero network that requires a little fiddling to get working through Screens Connect, and my office PC is connected to an older router. Plus, even now, after attempting to get it work for the better part of an hour, I cannot get Screens Connect to work.
With the onslaught of tax filing needing to be done from home last week, I needed to figure out a way to access my work PC from my iMac at home.
AnyDesk quickly saved the day. Very little fiddling was required to get it to work (in fact, just download and go), and thanks to two strong internet connections on both ends, AnyDesk almost had me feeling like I was running a full-on Windows PC on my iMac from miles away.
Download and Setup
AnyDesk’s macOS and PC software can be downloaded for free for personal use from their website. If you’re using AnyDesk for work, they offer a few different enterprise/commercial licenses to get you up and running that start at $10.99/month.
Once you have the software downloaded on both computers, you simply need to note your desk’s access code to jump into action. To get around having to have another individual on the other end of your connection, a few settings should be enabled:
- Interactive access can be set to “Always Allow” to enable you to jump into action with AnyDesk explicitly open.
- Enable unattended access (password protected) to allow yourself to log in from anywhere you have an internet connection.
- Enable privacy mode to ensure individuals on the other end of your connection aren’t snooping.
I also opted to allow all remote keyboard shortcuts, just to make it feel as first-party/natural as possible. There’s nothing quite like jumping into Microsoft Excel through a VNC/remote access client like AnyDesk and quickly initiating a keyboard shortcut that either doesn’t work or does something completely different than expected.
Once you’re ready to go, drop the nine-digit access code into AnyDesk’s main screen, await your connection, and you’re off. After you’ve completed your session, AnyDesk will remember that specific computer, ensuring you don’t have to remember the access code each time.
Using AnyDesk for Remote Access
My experience with AnyDesk over the last two weeks has been nothing short of stellar, albeit with a few workarounds in place. Once you’ve started your session, AnyDesk excels at making it feel like you have a second working computer running right on your iMac.
You can resize your window to fit appropriately in your display and you can jump between multiple displays by switching between the numbered boxes in the address bar. You can maneuver through your connected computer as though you were sitting in front of it.
In general, I have strong internet connections on both ends of my AnyDesk connection, so this may be a variable that inhibits the experience for other users. Overall, my experience has been rock solid — clicks on the connected computer initiate immediately, ensuring you don’t move in and out of flow waiting for your connected computer to catch up. If you have a poor internet connection, I’d be curious to hear about your experience in this regard.
The only major hiccups I’ve run into so far is with keyboard support — both keyboard shortcuts, but also in general keyboard layouts and so on. Obviously, an Apple Magic Keyboard doesn’t have a windows key or an alt key that directly translate if your connected computer is a Windows PC, so some experimentation may be in order. A few anecdotes to throw your way:
- The Command key on an Apple keyboard acts as the Windows key on a Windows keyboard.
- The Option key on an Apple keyboard acts as the Alt key on a Windows keyboard.
- The Control key on an Apple keyboard acts as the Control key on a Windows keyboard.
This will lead to a few muscle memory issues. For instance, “Command + C” will not copy selected data on the connected computer and instead will initiate the Startup menu instead. Alt-tabbing through open windows has to be done with the Option key. And sometimes, I’d notice an Alt key be frozen in place after hitting the Command key, resulting in windows being resized when arrow-keying rather than moving between letters or cells in Excel.
I’ve had better luck in choosing “Map 1:1” in the little keyboard menu at the top of the AnyDesk window, ensuring keyboard shortcuts work as close as you’d expect them to.
In short, you most certainly can use your Apple keyboard to work magic when connected to a Windows PC, but there will be some patience required. Honestly, I found it easiest to use two keyboards at once — I have a Microsoft Surface Ergonomic Keyboard that I use when working on the connected computer and I use the Magic Keyboard when operating the iMac.
Using AnyDesk on the iPad
So far, my experience with AnyDesk on the iPad isn’t as good as my experience with AnyDesk on the Mac. However, my main point of issue was only just updated in Screens for iOS, so perhaps the AnyDesk team is working on it as we speak.
First, in regards to connection ease, AnyDesk on the iPad feels effectively indistinguishable from AnyDesk on the Mac — clicks initiate nearly instantly and everything feels smooth and solid. In my case, I have used a wired connection on my iMac and a Wi-Fi connection on the iPad to connect to my remote PC, and I haven’t seen a noticeable difference between how the two behave. Quite simply, connection speed has been very impressive.
My biggest point of contention is the inability to use the iPad cursor or to use your finger to maneuver through the connected computer. Instead, you have to click and hold or tap and hold on the remote cursor, drag it around the screen, and double tap/click to initiate a click on the other end. This is very different than how a computer normally behaves and causes a lot of friction when trying to work through a task as quickly as possible.
It doesn’t work differently with an Apple Pencil either. The Pencil’s only benefit is in providing a more precise touch target on the display.
As a result, I’ve opted to use the iPad as little as possible for connecting to the remote PC. If I’m in a pinch, it’s nice to be able to clumsily move around Windows 10 and move files into OneDrive, iCloud Drive, or a drafted email if necessary. It’s also possible for referencing information on the other end. But if you’re looking to get a more complex task completed, I expect the current cursor implementation will get in the way.
In an ideal world, I’ll have a MacBook at the office with enough RAM and capacity to run Parallels with minimal effort and I’ll be able to take that with me wherever I go.
But as it stands now, this little makeshift solution with AnyDesk gives me a glimpse of what that ideal future could be. From anywhere (but right now, specifically, my home office), I can access a remote computer and have it behave almost as though it’s a little virtual computer right in my Mac. If AnyDesk is able to update the iOS app to better support iPadOS 13.4’s new cursor support, the iPad could theoretically transform into a mini-laptop that runs a computer from anywhere in the world.
Thanks to AnyDesk (and fast internet connections), I find myself dreaming about a future world where I can access our binary-old, Windows-only tax software while still operating a Mac full-time.
AnyDesk provides this opportunity, in a backdoor sort of way, right now.
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This article gives an overview about the most often used components of AnyDesk during Setup.
Specific topics are linked to the corresponding article for further information.
See also: User_Manual
- 1Basic Setup
- 2Pro Setup
For single users or small companies.
Mandatory and most often used options on initial setup are:The registration, unattended access as well as the web interface.
- Download and Install AnyDesk on your device. Find the Installation Tile in the Main Window.
- Login to my.anydesk.com using credentials to be found in your Mailbox.
- Copy the license key and paste it in AnyDesk to register your client. See Licensing
- Open the Main Menu and click Change license Key... then paste the key in the Settings.
- AnyDesk will immediately show your new license.
- Create an Alias for your client. See: AnyDesk_ID_and_Alias
Setup unattended access
To make your device available from remote, enable the unattended access. See Unattended Access
- Click Set password for unattended access... in the Main Window
- Open Settings
- Switch to Security
- Unlock Security Settings
- Enter unattended password
- Choose whether saving the password is allowed.
The web interface provides an account to manage the license, registered clients and session history.
With the included custom client generator, create an individual AnyDesk for your specific purpose. See MyAnyDesk_Portal
- Set/change Aliases
- Switch to the Clients tab and choose a client by ID to set the Alias.
- Reset the license key to keep unwanted users from registering
- Open the License tab and click Reset. All present clients stay registered.
- View/terminate active sessions
- Switch to the Sessions tab and click End (all the sessions will be sorted by the end time). Active sessions will display (running).
- Remove clients
- Switch to the Clients tab, choose client by ID and click remove.
- The client will lose the license and switch to free-license.
See: Address Book
- Add users
- Open the Address Book in the upper right corner of the Main Window.
- Choose an Address Book, click Add Entry
- Set tags to filter contacts
- Select a contact, right-click and choose manage tag in the context menu.
- Add tags or drag from the available list.
- Drag'n drop contacts from Discovery/Recent Sessions/Favorites/another Address Book to Address Book.
- Open two Main Windows and put them side by side.
- Prepare the Target Window by selecting the Address Book of your choice.
- Select contacts in the initial Window, drag n' drop them.
- Add a tag to multiple contacts
This setup describes options on top of the basic setup for small business/pro-users,
using multiple sessions and custom clients.
Setup custom client
See: Customize AnyDesk
- preset password for the client
- apply a password in the custom client to make clients available for unattended access.
- upload a custom/company logo
- disabling options. See Custom_Client_Advanced_Options
- Request elevation at startup
- In order to run AnyDesk in Administrator context at startup,
- Disable TCP listen port
- Avoid a firewall warning on systems without Administrator rights.
Provides the interface to integrate AnyDesk with CRM or ERP systems.
The dominant use case is to automate the internal billing process via session data.
All functions on my.anydesk.com are also available with the REST-API.
- ISO/Rollout of AnyDesk. See ISO
- Deploy AnyDesk via GPO or Batch script. AnyDesk also provides a Command Line Interface.
- See Automatic_Deployment and Command_Line_Interface
Custom client options for internal deployment
These options are meant for custom clients used within the company internal.
Find options for the custom client in the custom client generator. See Customize AnyDesk
- Assign to license
- The license assigned to the client to automate the step of applying the license.
- Auto add to address book
- When assign to license is active, auto add to Address Book is available.
The client ID is automatically registered to a given Address Book.
- Auto-register Alias
- Automatically register the hostname as Alias instead of typing it manually.
- Disable direct connection
Does Anydesk Work On Ipad
- Disable TCP-HolePunch Connections if necessary due to firewall issues.